In some instances, a swimmer may withdraw from an individual event or events after entering a meet.
Follow the below steps to withdraw a swimmer from an individual event in ClubLANE.
Log in to ClubLANE and click on Meets from the top menu bar.
Select List of Meets from the Meets drop-down menu.
Locate and click on the meet the swimmer is withdrawing from the event in.
Click the Competitors tab and click on the competitor that you wish to withdraw from an event.
Click on the drop down arrow beside the event the competitor is withdrawing from.
Change the selection in the drop down list, from Yes to No for any events you are withdrawing the competitor from.
Click Proceed when completed withdrawing from events
The booking details screen displays a credit owed to the swimmer.
Review the remaining events
If further changes are required, click the Back button
If no changes are required click the Continue button to confirm your changes
Click Return to complete the withdrawal process.
A negative amount will appear in the Balance column next to the swimmer that you have withdrawn events from. A report can be exported in order for the event organiser to manually process any potential refunds offline.
Note: Administrators should consult the Swimming Australia Refund Policy in regards to an athlete’s eligibility for a refund.