If a member requests a password reset on their ClubLANE account you can now send them an email with a link to reset their own password.
Once you have the members details (How to search for a member in ClubLANE)
Make sure the member has a valid email address in their contacts box;
In the Personal tab, click the Send Password Reset Email link in the Web Access box;
In the next screen ensure you tick the box and press Save
An email will now be sent to the member.
If the member does not have a username please create one, instructions;
How do I edit members' usernames and passwords in ClubLANE?