ClubLANE PROJECT INFORMATION SITE
Welcome to the Online Support Portal
SYSTEM ALERTS
Club Website
ClubLANE Updates
- ★ Edition 12 - 23 September 2015
- ★ Edition 11 - 26 May 2015
- Edition 9 - 9 March 2015
- Edition 8 - 15 December 2014
- Edition 7 - 27 November 2014
- Edition 6 - 17 November 2014
HOW TO PREPARE FOR YOUR NEW WEBSITE
Getting Started
- ★ How to request a new Swimming Australia website
- ★ How to access ClubLANE
- ★ How to access Visage
- How to update club committee details to give access to ClubLane
- Dimensions for Homepage content
- How to access the back-end of your new Website
Navigation
Content Management
- ★ How to upload content
- How to insert a Video into the content
- How to create web pages
- How to add News item to the 'News' section on the Homepage
- Create Folders in Media Manager
- How to insert hyperlinks into the content
Membership
General
- ★ How to find a Swimmers' Member Number in ClubLANE
- ★ How to reset a members ClubLANE password
- ★ How to search for a member in ClubLANE
- ★ How to add a new member in ClubLANE
- How to unlink family members in ClubLANE
- How to send an email to an individual member using ClubLANE
Administration
- How to lapse a member's account
- How do I withdraw a transfer request in ClubLANE?
- How do I reject a transfer request in ClubLANE?
- How do I add a club disclaimer so members agree to this when they join my club online?
- How do I edit the descriptions of my membership types so they are club-specific?
- How to approve a membership in ClubLANE
Registrations / Renewals
- ★ How to turn registrations on/off for joining/renewing members
- Training Video - preparation for new membership season
- Draft example of the automated email that your members will receive
- How to send an automated membership renewal email to members
- How to generate a renewal transaction for all members at the beginning of the State's registration season
- How to renew a membership account
Financial / Payments
- ★ How to set up membership discounts.
- HOW TO SEND AN INDIVIDUAL PAYMENT EMAIL TO A MEMBER THROUGH CLUBLANE
- HOW TO SORT YOUR MEMBERS LISTING IN ClubLANE
- How to pay for a family in one transaction
- How to pay for a new member account manually in ClubLANE
- How to pay for a new member account via Credit Card in ClubLANE
Online Meet Entries
Entries
- How to Enter a Relay Team into a Meet
- How to check meet entry history on an individual membership account
- How to view and download a list of competitors who have entered a meet
- How a swimmer enters a meet online
- How to set online entries to open and close automatically
- How to accept entries online for a meet (Non-APT websites)
Events/Meets
- ★ How to set up mixed entry events
- How to set up a DIVE RIGHT IN meet in ClubLANE
- How to set up a Club meet to allow all members (and potential members / casual swimmers) to enter using ONLINE MEET ENTRY
- How to combine events
- How to use Long Course, Short Course acceptance rules
- How to set a maximum number of events a swimmer can enter in one meet
Withdrawals
Financial
Finance
- ★ How to access a copy of a member’s payment receipt
- How to view a list of manual payments paid through ClubLANE by club
- How do I view a list of deposits made to my club bank account by Swimming Australia?
- How do I approve my club banking details and GST preference?
- How do I set up my banking details and GST preference
Results
General
Information for Members
MyLANE
- HOW TO RENEW MY MEMBERSHIP USING MyLANE
- Pool Deck Accreditation Pass FAQs
- How to add an avatar to MyLANE
- MyLANE Frequently Asked Questions (FAQs)
- MyLANE Profile Page Overview
- MyLANE ONE PAGE OVERVIEW