The purpose of this guide is describe how money flows from Swim Central to being paid out to the clubs bank account. Swim Central uses Stripe payment software and gateway for all electronic payments, including distribution of funds to the entity's bank account. 

End to End flow 

• Customer completes payment in Swim Central
• Money is held by Stripe for 2-3 days before transferring to clubs connect account  
• Funds intended for the club is then transferred to clubs connect account (will be indicated on the Transactions report with a TR_xxxx reference and on the gateway dashboard) 
• The funds are then subject to a 2 day rolling period before being paid out
• After the 2 day rolling period, the funds are then paid out to clubs bank account, subject to the banks processing times (see payout report, the TR reference will also show on this report)

Note:

• The holding/ rolling periods are subject to Stripe’s processes, not Swim Central
• There is also a cutoff time for when money is transferred from the main Stripe account > clubs connect account, which is usually around midday
• Anything that misses the midday cutoff will be transferred into the clubs connect account the following day
• Payouts do not occur on the weekend
• If you wish to adjust the frequency of payouts made to your club from Swim Central, please contact support@swimming.org.au 
• For further information about the Gateway Dashboard in Swim Central, click here