A Principal Account Holder has the option to promote or demote an independent member of their family group. 

1) Login to Swim Central and from the menu select ‘Profiles’ 

2) From the Individual’s Profile tile select the vertical dots at the top right. A drop-down box will display.  

3) Select the required action  

• Promote to Secondary Account Holder gives the person permission to manage and make purchases on behalf of family members 
• Demote to an Account Holder gives the person permission to make purchases on behalf of themselves only, and manage their own profile.